Terms of Service

Effective Date: April 26, 2026 | Last Updated: April 26, 2026

Company/Operator: Stonebridge Collective LLC | Contact: support@jobclocked.com

1) Acceptance of Terms & Contract Formation

These Terms of Service ("Terms") form a binding agreement between you and Stonebridge Collective LLC ("we," "us," or "our") governing your access to and use of JobClocked, including our web application, mobile application, APIs, and related services (collectively, the "Service").

You enter into this agreement by clicking an "I agree," "Sign up," "Create account," or similar button presented alongside a link to these Terms and our Privacy Policy, or by otherwise accessing or using the Service. If you do not agree, do not access or use the Service.

When you accept these Terms, we record an acceptance event including your user identifier, the version of the Terms accepted, the date and time of acceptance, and (where lawful) the IP address and device context of the acceptance. Where we materially change these Terms, we may require you to re-accept the updated version before continuing to use the Service.

If you accept these Terms or use the Service on behalf of an organization, company, or other entity (an "Organization"), you represent and warrant that you have the authority to bind that Organization to these Terms, and "you" refers to both you individually and that Organization.

2) Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service. The Service is intended for business use and is not directed to children. You may not use the Service if you are barred from doing so under applicable law.

3) Accounts, Roles & Security

You are responsible for keeping your login credentials confidential and for all activity under your account.
You agree to provide accurate, complete, and current information when registering, and to keep that information up to date.
Organization owners may invite additional users and assign roles and permissions. The Organization owner is responsible for the actions of users they invite and for managing access within the Organization.
You must notify us promptly at support@jobclocked.com of any suspected unauthorized access, lost device, or security incident affecting your account.
We may require multi-factor authentication ("MFA") or other security measures, and we may suspend access if we reasonably suspect compromise.

4) Subscriptions, Billing, Renewals & Cancellation

A. Plans & Who Is Billed

The Service is offered through paid subscription plans, and may be made available through free tiers, trials, or promotional plans. Subscriptions are purchased at the Organization level. The Organization owner (or the user designated as the billing contact) is the party responsible for paying all fees associated with the Organization's plan, regardless of which user within the Organization initiates a purchase.

B. Renewals

Paid subscriptions automatically renew at the end of each billing period (monthly or annually, as selected) at the then-current rates, using the payment method on file, until cancelled. By subscribing, you authorize us and our payment processor to charge that payment method on a recurring basis.

C. Cancellation

You may cancel your subscription at any time from your account settings or by contacting support. Cancellation takes effect at the end of the then-current billing period. You will continue to have access to paid features through that date, after which the account will revert to a free tier (if available) or lose access to paid features.

D. Refunds

Except where required by applicable law, all fees are non-refundable, including for partial periods, unused features, downgrades, or accounts cancelled mid-cycle. We may, at our sole discretion, issue refunds or service credits in individual cases.

E. Failed Payments, Past-Due & Suspension

If a payment fails or an invoice becomes past due, we may retry the charge, restrict access to paid features, downgrade the account, or suspend or terminate the subscription. We may also restrict invoicing, exports, or other functions during a past-due period. You remain responsible for any unpaid amounts.

F. Taxes & Processor Fees

Fees are exclusive of taxes. You are responsible for all applicable sales, use, value-added, withholding, or similar taxes, other than taxes based on our net income. Payment processor fees, currency conversion fees, and bank charges may apply and are your responsibility unless we expressly state otherwise.

G. Price Changes

We may change pricing or plan features. We will provide reasonable advance notice of material price increases (for example, by email or in-app notice). Changes take effect at the start of the next billing period after notice. Continued use after the change takes effect constitutes acceptance of the new pricing.

H. Trials & Promotions

If a free trial or promotional plan is offered, it converts to a paid subscription at the end of the trial or promotional period unless you cancel beforehand. Trial eligibility and benefits are at our discretion and may be revoked for abuse.

5) Acceptable Use

You agree not to:

Use the Service for any unlawful, fraudulent, infringing, deceptive, or harmful purpose.
Upload, transmit, or store malware, viruses, or other harmful code, or content that is defamatory, obscene, harassing, or that infringes intellectual property, privacy, or publicity rights.
Upload sensitive categories of data we do not support (for example, government-issued identification numbers, payment card numbers outside the payment processor flow, protected health information, or biometric identifiers) except where expressly permitted by the Service.
Attempt to access accounts, data, organizations, or systems that do not belong to you, or bypass authentication, MFA, rate limits, or access controls.
Reverse engineer, decompile, scrape, or otherwise attempt to extract source code or underlying data, except as permitted by law.
Resell, sublicense, white-label, or commercially exploit the Service without our prior written permission.
Interfere with or disrupt the integrity, security, or performance of the Service or any connected systems.
Use the Service to send unsolicited communications in violation of applicable anti-spam laws.

6) Customer Data & Content License

You retain all ownership rights in the data, files, and content you or your users submit to the Service, including time entries, expenses, receipts, photos, contracts, correspondence, estimates, invoices, and other documents ("Customer Data").
You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, transform, and otherwise process Customer Data solely as necessary to (i) provide, maintain, secure, and improve the Service, (ii) perform actions you initiate (such as generating invoices, sending emails, or uploading to your connected Google Drive), and (iii) comply with law.
You represent and warrant that you have all rights, consents, and permissions necessary to submit the Customer Data and to authorize our processing of it as described in these Terms and our Privacy Policy.
You are solely responsible for the accuracy, legality, and appropriateness of Customer Data and for the consequences of submitting it.
We may remove or disable access to Customer Data that we reasonably believe violates these Terms, our policies, or applicable law.

7) Third-Party Services & Integrations

The Service relies on, and integrates with, third-party services including Google (OAuth, Drive, Gmail), Stripe (payment processing), Sentry (error monitoring), email delivery providers, and hosting/infrastructure providers. Your use of any third-party service is subject to that provider's own terms and privacy policy, and you are responsible for complying with them.

You are responsible for maintaining valid credentials, OAuth scopes, and permissions on connected third-party accounts. Revoking, narrowing, or losing access to those services may degrade or disable related Service functionality.
We are not responsible for the availability, accuracy, security, or content of any third-party service, or for any change, suspension, or discontinuation by a third-party provider.
Stripe and other payment processors act as independent service providers. We do not store full payment card numbers, and disputes about specific transactions may need to be resolved with the processor as well as with us.
Service interruptions caused by third-party providers, including planned or unplanned outages, scope changes, deprecations, or rate limits, are outside our control and are not a breach of these Terms.

8) Privacy & Data Protection

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into and forms part of these Terms. By accepting these Terms, you also acknowledge and agree to the Privacy Policy.

The Service processes personal and business data including names, emails, phone numbers, addresses, financial documents, authentication and session tokens, device and user-agent information for certain flows, multi-factor authentication metadata, and trusted device information. You are responsible for providing any notices and obtaining any consents required from end users, employees, clients, or other individuals whose data you submit to the Service.

9) Backups, Exports & Restore

The Service may offer backup, export, and restore functionality, including export to Google Drive and the ability to restore from prior backups (which may include replace or merge behavior).

Backups and restores are user-initiated and user-controlled. You are responsible for choosing when to back up, what to restore, and which restore mode to use.
Restore operations may overwrite, replace, or merge existing data, and the effect may be irreversible. You are responsible for confirming backup contents and restore behavior before proceeding.
We do not guarantee the completeness, accuracy, integrity, availability, or restorability of any backup, and you should maintain your own independent backup governance and retention practices for business-critical data.
Backups stored in your connected third-party services (such as Google Drive) are subject to that provider's terms, retention, and access controls. Loss of access to your third-party account may render those backups inaccessible.

10) Mobile App, Offline Mode & Local Device Security

The mobile application supports offline use, local caching of certain data, PIN unlock, biometric unlock, an offline access expiry window, and a queued sync mechanism that retries pending operations when connectivity is restored.

You are responsible for the physical security of any device on which the mobile app is installed, including using device-level passcodes, screen locks, and disk encryption.
You are responsible for keeping your PIN confidential and for managing biometric enrollment on your device. Anyone with biometric or PIN access to your device may be able to unlock the app and access cached data.
If a device is lost, stolen, or compromised, you must promptly sign out remotely (where supported), rotate credentials, and notify us at support@jobclocked.com.
Offline data may be out of date until the device reconnects and synchronization completes. Queued offline actions may fail, conflict, or be rejected on sync, and you are responsible for verifying the result.
We are not responsible for unauthorized access, data loss, or financial loss resulting from device compromise, weak device security, or shared device access.

11) Service Availability, Changes, Maintenance & Beta Features

We strive to keep the Service available, but we do not guarantee uninterrupted, timely, secure, or error-free operation.
We may modify, add, remove, suspend, or discontinue features of the Service, in whole or in part, at any time, with or without notice. We will use commercially reasonable efforts to provide notice of material changes that adversely affect paying customers.
We may perform scheduled or emergency maintenance that temporarily limits access to the Service.
Some features may be offered as "beta," "preview," "experimental," or behind feature flags. Beta features are provided "as is" for evaluation only, may change or be removed at any time, may be less reliable, may not be covered by any service-level commitments, and may be subject to additional terms presented at the time of access.

12) Suspension & Termination

You may stop using the Service and cancel your account at any time, subject to the billing terms above.
We may suspend or terminate your access, in whole or in part, if (i) you violate these Terms or our policies, (ii) you fail to pay fees when due, (iii) we reasonably believe your use poses a security, legal, or reputational risk, or (iv) we are required to do so by law or by a third-party provider on which the Service depends.
On termination, your right to use the Service ends immediately. We may delete your account and Customer Data after a reasonable retention period, except where retention is required by law. You should export any data you wish to retain before termination takes effect.
Sections that by their nature should survive termination (including ownership, license, payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

13) Intellectual Property

The Service, including its software, design, branding, logos, and content (excluding Customer Data and third-party content), is owned by Stonebridge Collective LLC or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, non-sublicensable right to use the Service in accordance with these Terms. All other rights are reserved. You may submit feedback or suggestions, and we may use them without restriction or obligation to you.

14) Disclaimers & No Professional Advice

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we and our suppliers disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any data, calculations, time entries, expenses, invoices, estimates, backups, or exports will be accurate, complete, reliable, lawful, or preserved without loss.

The Service is a software tool. It does not provide accounting, tax, legal, financial, or other professional advice. You are solely responsible for the accuracy of your records, the lawfulness of your invoicing and tax practices, the enforceability of your estimates and contracts, and for consulting qualified professionals as appropriate. You are also solely responsible for the resolution of any payment, billing, or contractual dispute with your own clients or counterparties.

15) Limitation of Liability

To the maximum extent permitted by law, Stonebridge Collective LLC and its affiliates, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunities, or substitute services, arising out of or related to these Terms or your use of the Service, even if advised of the possibility of such damages.

Our total aggregate liability for any and all claims arising out of or related to these Terms or the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limitations apply regardless of the legal theory on which the claim is based and even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

16) Indemnification

You agree to indemnify, defend, and hold harmless Stonebridge Collective LLC and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, judgments, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your or your users' use of the Service, (b) Customer Data, including any claim that it infringes or violates the rights of a third party, (c) any payment, invoice, estimate, or contractual dispute between you and your clients or counterparties, (d) your misuse of, or failure to secure, devices, credentials, or third-party integrations, or (e) your violation of these Terms or applicable law.

17) Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties will attempt in good faith to resolve any dispute informally before initiating a formal proceeding. Either party may initiate informal resolution by sending written notice to the other party (to support@jobclocked.com in our case). If the dispute is not resolved within thirty (30) days of notice, either party may proceed under this Section.

Binding arbitration; class-action waiver. To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or related to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by a recognized arbitration provider, rather than in court, except that either party may bring an individual action in small-claims court for qualifying disputes, or seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights. You and we each waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative proceeding. If the class-action waiver is held unenforceable as to any claim, that claim must be severed from the arbitration and brought in court, while all other claims proceed in arbitration.

Venue (where arbitration does not apply). Where a claim is not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in California, United States.

Limitation period. Any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the claim accrues, or it is permanently barred, except where applicable law prohibits such a limitation.

Notice. Notices to us must be sent to support@jobclocked.com. Notices to you may be sent to the email address associated with your account or via in-app notice.

18) Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. For material changes, we may provide additional notice through the Service or by email and, where appropriate, require renewed acceptance. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19) Miscellaneous

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.
Our failure to enforce any right or provision is not a waiver of that right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between the parties.
These Terms, together with our Privacy Policy and any order forms or supplemental terms presented in the Service, constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements on that subject.

20) Contact Us

If you have questions about these Terms:

Email: support@jobclocked.com